We strive for transparency and to offer a high-quality experience and services!

This page contains clear and relevant legal information, as well as the disclaimer of Exclusive Gift Shop SRL - 12note.ro. It aims to complement the terms and conditions of use of the www.12note.ro website and to define the limits of our company's liability.

• 12note makes every effort to ensure the accuracy of the information. Specifications and images are for informational purposes only and do not constitute a contractual obligation. Rarely, they may contain inaccuracies if the manufacturer changes the product specifications without notice or contain operational errors.
• Product images are for illustrative purposes only and may differ slightly from the actual product.
• Stock may vary and some products may be unavailable.
• Information (prices, descriptions, features, etc.) presented on this site is for informational purposes only and may be changed without notice.
• Delivery times are estimates and may vary depending on several factors.
• Details: expiration date, instructions for use, and ingredients can be found on the product packaging.
• The notion of: clone/similar/alike. The products marketed and their labeling are only a guide and should not be confused with those from which they are inspired. Any reference to brand names is strictly for comparison and orientation purposes. Trademarks, intellectual property and copyrights belong to the respective manufacturers and/or designers, and 12note.ro has no affiliation with these manufacturers/designers.
• Returns: according to O.U.G. No. 34/2014, cosmetic products cannot be returned after being opened. Sealed products that meet the return conditions can be returned within the legal period of 14 calendar days. Full details → here.
• Intellectual property: All images, texts and designs on this site are our property.
  
• External links: 12note.ro is not responsible for the content of external websites.
• By using the site, you confirm that you have read and agree to the terms and conditions presented here, as well as in the section on terms and conditions.